Frequently Asked Questions

This section contains a wealth of information, related to Taxi Reviews. If you cannot find an answer to your question, make sure to contact us.

General questions

This site is about writing reviews about taxi drivers. Once you have taken a taxi journey with one, you can either find the driver here or add it and then write a review about your experience. Others may find this usefull and also the community will value your opinion trying to make this business cleaner.
However, on the other hand, if you are a driver yourself, it is in your best interest to add yourself here and gain a reputation of having many high ranking user reviews as this will help boost your business.
The basic data that has been downloaded from the council database. This is only publicly available data like name, licence number and validity. In order for a driver to fill in more data one have to register as a driver user and calim the entry.
The driver database only holds static information about the driver's itself. These entries are not login user entries. We have a separate user database where we have a driver and a reviewer user instance. The reason for this is that the driver database can be filled up automatically by local councils. When a driver user registers he can claim himself, or even more other drivers to be in control of that driver(s) entry and modify its data, upload pictures etc. Reviewer users cannot claim drivers as this entry was designed for passengers who were actually using a driver and they want to write a review. Before you register you have to decide which entity you want to be registered as.
You can download the actual law in pdf format from this link. Download File

Driver users

First you have to register. After registering on your profile page you will see an Add driver button. Here you can add your driver data and then you have to claim yourself via the regular way. The add driver button can also be found on the main search page.
There are separate registrations for drivers and users. As a driver you register by clicking on the login menu button. Then you click on the green Register button. On this page you simply fill in the form, making sure that the 'Register as' dropdown is selected as driver. Click on Register at the bottom. If all the necessary fields have been filled then the sytem will send you an email to your given email address. You have to clik on the provided link in this email to confirm your email address. After that you can login and start using the site. As a driver user registration you can calim driver entries from the database and once you are approved you will have full controll over its data, pictures, phone, address etc. By purchasing a premium for that driver you can also share extra information and have more features. To have more information about this check the Payment plans menu in the footer
In the footer area you will find a menu Payment plans. Clicking here you will have more information about the plans. Once you selected one, you will be redirected to the actual payment gateway operated by PayPal. After the transaction has been done and confirmed you will see your premium status in your profile.
After you logged in you should search for yourself by your licence number or name. Once you found yourself click on the widget and you get to the driver details page. Here you will see a Claim driver link. Click on it. On the following page you have to select a reason from the dropdown why you think you have the right to control this driver (because it is you for example), then you must upload documents that proves you have the right to claim. Then admins are going to review your information and approve or refuse your claim. You will be notified in either case. Once your claim has been approved you can edit the details of that driver, upload images or write a description. The amount of data that you can change may depend on your level of subscription. For more information on this check the Payment plans link in the footer.

Reviewer users

No, but you have more features if you do so. Without a registration all you can do is search the drivers and reviews. While if you register you, yourself can contribute to the community by writing reviews.
There are separate registrations for drivers and users. As a user you register by clicking on the login menu button. Then you click on the green Register button. On this page you simply fill in the form, making sure that the 'Register as' dropdown is selected as user. Click on Register at the bottom. If all the necessary fields have been filled then the sytem will send you an email to your given email address. You have to clik on the provided link in this email to confirm your email address. After that you can login and start using the site.
First you have to register. Once the registration procedure is complete, then you log in and simply search for the driver you want to review. Scroll down to the write a new review section and simply add your review. As simple as that.
We do not deal with these issues directly. This site is only for review purposes. If you think you have seen a crime you have to contact the police and report it directly. If you are simply unhappy about the journey for any reason this is the place where you can express your feelings by writing a review.